Social Tagging and the Enterprise: Does Tagging Work at Work? (via SemanticUniverse.com)
Friday, March 5th, 2010I just found a very interesting article about the application of social tagging in corporate domains. Some quotes found in the article:
“As social tagging grows increasingly popular on the Web, organizations are curious to see how this trendy Web 2.0 approach can benefit the business world. (…) Organizations are thus looking to social tagging as a potential solution for increased findability on intranets, news/blog monitoring and collaboration in workgroups. The enterprise context is different however, and many of the elements that make social tagging work on the Web make it a challenge behind the firewall.
(…) A hybrid solution that employs social tagging and formal taxonomy as complementary information access approaches is emerging as a winning solution.
Organizations are interested in using social tagging technology both within workgroups and across the enterprise. Tagging can supplement information retrieval options in intranets and document management systems, allowing employees to use tags to enhance the findability of internal and external content without waiting for an information professional to categorize it.
(…) These all sound like great benefits, so why doesn’t every company implement social tagging? (…) The first major difference between the Web and the enterprise is nature of the content.
The first major difference between the Web and the enterprise is nature of the content. (…)
People are also different on the Web vs. the enterprise. (…)
Other issues that must be considered pertain to the quality of tags and tagging systems. (…)
Essentially, organizations should not be afraid to get involved in social tagging: it is a simple and inexpensive way to inject a little Web 2.0 into your employees’ lives and supplement more formal approaches to findability. (…)”
You can find the whole article here: http://www.semanticuniverse.com/articles-social-tagging-and-enterprise-does-tagging-work-work.html

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