Social networks can be a valuable tool when it comes to getting your name out there, but while many businesses have a Facebook page it’s surprising how often little to no effort is put into using them effectively. No mater how diligently you answer comments on your wall, there will come a time when your user base will grow bored. Here are a few sure fire ways to keep them interested and coming back.
A good starting place for making sure your user base sticks around is to give them a reason to. It’s pretty commonplace to see sweepstakes and giveaways as a way to encourage more people to comment, like, and generally keep interest high. What is less common and far more effective, however, is to make a game out of it. As an example, if you implemented a system where points are given for various actions—ten points for liking a page, maybe twenty for referring another user to like the page, and five points for every comment posted—you’re immediately giving your users something to work towards and a sense of progression not unlike those found in video games.
Best Using the Point System
Once you have a system like this put in place, it’s important that when an eventual winner, or winners of this game are chosen, no one feels cheated or like their time was wasted. The best way to do this is to foster a sense of community, and make your users feel like they are working together rather than against one another. A good example of a way to implement this is to keep a grand point total as well as an individual point total, and give incentives to the entire community at various points. When the grand total reaches one hundred thousand points lets say, everyone gets a coupon code for five percent off at your or maybe a partner retailer. This increases sales, makes everyone feel like they have won, and keeps interest in your page extremely high.